Frequently Asked Questions

Pooph® can be used on any type of surface! Customers use Pooph® to get rid of odors on everything from concrete driveways, garden beds, wood floors, carpets, sofa fabric, bed linens, towels, car seats, clothes, and everything in between. Pooph® has NO harsh chemicals and is gentle on surfaces while being tough on odors.

YES! Pooph® is completely non-toxic and safe to use around people (of all ages!), pets, plants, and the planet. Pooph®’s proprietary formula has been Vetted thoroughly by State Air Quality Management Authorities in CA, FL, GA, NY, PA, and TX. The CDPR: California EPA stated non-pesticide. It is Approved non-toxic and meets GRAS Standards according to the US Code of Federal Registrar Section 21. It is Approved by OSHA PEL (Permissible Exposure Limits) - all ingredients are approved as direct and indirect food additives well below PEL at full concentration.

No VOCs (Volatile Organic Compounds) or HAPs (Hazardous Air Pollutants) unlike fragrances (which are in most odor eliminators) that have VOCs and HAPs.

YES! You can use Pooph®’s concentrate refill in your carpet shampooer (the full 32 oz bottle of Pooph® Pet Odor Eliminator is too diluted). Just mix 10 oz or water to each ounce of concentrated refill and shampoo away!

Pooph® is completely colorless, odorless, and non-staining. It smells like nothing! We don’t add any fragrances because Pooph® actually WORKS and fragrances are how other products hide the fact that they don’t actually get rid of the odor. Plus fragrances are often made of Volatile Organic Compounds (VOCs) or Hazardous Air Pollutants (HAPs) and those aren’t safe at all!

Please don’t spray Pooph® directly onto your pet, nobody likes getting sprayed at! Pooph® is not intended to treat your pet directly, but if a stinky smells gets on your pet, it is safe to use to remove that stink. We recommend spraying it on a soft towel and wiping down the area that stinks. It won’t hurt your pet because it is 100% safe and non-toxic but it will get rid of any stink!

At this time, Pooph® can only be purchased direct at www.pooph.com or through our amazon store.

We offer a 30 day 100% no questions asked money back guarantee! If you don’t like Pooph® for any reason, simply email us at help@pooph.com and ask for a refund and we will take care of it right away!

YES! Pooph®’s effectiveness won’t be impaired by freezing, but we do recommend letting it thaw out completely before you try to use it!

Pooph®’s exact formula has been used for over 10 years getting rid of odors in North America’s top municipal waste management facilities. It has removed the odors from landfills, recycling plants, waste-water treatment facilities, and other industrial and government facilities like farms and hospitals. Only now this formula is being made available to consumers through Pooph®!

Pooph® requires a 1:1 ratio of the odor creating molecule to Pooph®’s odor eliminating molecule. So if you’re using Pooph® on a fresh accident by your pet, you will use less Pooph® than you would on an old accident (and maybe an accident your pet has had multiple times in the same place). As long as Pooph® can reach the source of the odor and there’s as much Pooph® as there is stink, Pooph® will get it and dismantle the odor.

Pooph® is a proprietary blend of minerals all of which each can be found in your average daily multivitamin. There are NO harsh chemicals and it is approved non-toxic and meets GRAS Standards according to the US Code of Federal Registrar Section 21.

Pooph® works on any organic odor, so it works on much more than pet odors. However, each Pooph® product is specially formulated to treat different types of odors. Our Kitty Litter Box Deodorizer was designed with cat-related offenses in mind. We were careful to make sure that it also wouldn’t affect the clumping of the litter, so while you could use our general pet odor eliminator for the litter box, the specialized formula for the litter box will be better.

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When ordering Pooph® today you will receive a 32 oz. bottle of Pooph® Pet Stain and Odor Eliminator for only $24.95 plus FREE SHIPPING!

Applicable sales tax will be applied to orders shipping to AR, AZ, CA, CO, CT, FL, GA, IL, IN, KS, MI, MN, MO, NC, NE, NV, NY, OH, PA, SD, TN, TX, UT, VA, VT, WA, WI, WY.